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Operational Account Manager - Turkish Market

Insider

İstanbul(Avr.)(Şişli)

İş Yerinde

İş Yerinde

Job Type

Full-Time

Position Level

New starter

Department

Customer Relations

Customer Relations

Application Count

195 application

Job Type

Full-Time

Position Level

New starter

Application Count

195 application

Department

Customer Relations

QUALIFICATIONS AND JOB DESCRIPTION

Insider is a digital experience delivery platform for marketers.

Accessible from a unified data engine, Insider enables marketers to leverage predictive segmentation and real-time personalization technologies to boost loyalty and digital growth.

Insider currently operates offices in London, Moscow, Kyiv, Singapore, Dubai, Warsaw, Istanbul, Kuala Lumpur, Jakarta, Sydney, Seoul, Tokyo, Ho Chi Minh City, Bangkok, Hong Kong and Taipei. Insider is a Sequoia backed company and was listed as one of the 100 Hottest Startups in 2016 by WIRED Magazine and won Red Herring Top 100 Europe in 2017.

Helping world’s leading brands grow beyond the speed of customer expectations, Insider is trusted by over 300 businesses across various industries including Toyota, UNIQLO, Singapore Airlines, Media Markt, Lenovo, Ticketmaster, Newsweek, Air Arabia, New Balance, AVIS, BBVA, Fiat, Delivery Hero, Dominos, McDonalds, Avon and CNN.

We are looking for an Operational Account Manager who wants to make the dream a reality for our Turkey office.


Skills & Requirements:

  • Fresh graduates from Social Sciences or related fields
  • Demonstrated ability to understand the needs and problems of the customers and solve them by working directly with product and development team;
  • Digital marketing (or related experience) in a customer-oriented position would be and asset
  • A keen desire to help customers be successful;
  • Strong problem identification and objection resolution skills;
  • Success in qualifying opportunities involving multiple key decision makers;
  • Excellent oral and written communication skills in English;
  • Superior project and time management skills, excellent attention to detail;
  • Preferably, solid understanding of basic web concepts and technologies (HTML, CSS, JavaScript etc.).

Job Description

  • Handling overall responsibility for managing the customer relationship;
  • Monitoring and facilitating and consulting the customer for adoption of our technology;
  • Establishing a trusted adviser relationship that works to ensure customer’s overall satisfaction with our technology;
  • Proactively monitor customer activity and provide insights and solutions to the client and our internal teams to improve outcomes;
  • Strategic campaign planning to help the customers meet their objectives;
  • Prioritizing and driving resolution on escalated customer issues;
  • Acting as a liaison between product management and the customer with a focus on communicating the work day roadmap and how the roadmap will influence customer activities.

Preferred Candidate

No experience preference
Bachelor’s(Graduate)

Hesap Yöneticisi pozisyonu ile ilgili daha detaylı bilgi almak ya da diğer iş fırsatlarını incelemek için aşağıdaki sayfaları inceleyebilirsiniz.

Hesap Yöneticisi Hesap Yöneticisi Maaşları Hesap Yöneticisi Nasıl Olunur? Hesap Yöneticisi Nedir? Hesap Yöneticisi İş İlanları

Informatics / Internet 1+

Hakkımızda

Insider Growth Management Platform (GMP) helps digital marketers drive growth across the funnel, from Acquisition to Activation, Retention, and Revenu

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Şirketin Aydınlatma Metni

SOSYO PLUS BİLGİ BİLİŞİM TEKNOLOJİLERİ DANIŞMANLIK HİZMETLERİ TİCARET ANONİM ŞİRKETİÇALIŞAN ADAYI Kİ

Detaylı Bilgi
Yan Haklar

Özel Sağlık Sigortası, Yemek Kartı (Setcard, Ticket, Multinet, Sodexo vb.), Prim, Bireysel Emeklilik.

Hesap Yöneticisi pozisyonu ile ilgili daha detaylı bilgi almak ya da diğer iş fırsatlarını incelemek için aşağıdaki sayfaları inceleyebilirsiniz.

Hesap Yöneticisi Hesap Yöneticisi Maaşları Hesap Yöneticisi Nasıl Olunur? Hesap Yöneticisi Nedir? Hesap Yöneticisi İş İlanları