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İstanbul(Asya)

İş Yerinde

İş Yerinde

Job Type

Full-Time

Position Level

Specialist

Department

Communications 

Communications 

Application Count

782 application

Job Type

Full-Time

Position Level

Specialist

Application Count

782 application

Department

Communications 

QUALIFICATIONS AND JOB DESCRIPTION

 Job description

  •         As a Resident Operations Engineer  you will reside on-site at the customer's location performing installation and operations based activities at one of Turkey GSM Operators.
  •         You will use your excellent attention to detail and investigative skills to monitor, identify and lead to resolution potential issues on a high availability production environment while also communicating the features and benefits of our DPI solutions.
  •          Issues that are outside of your knowledge domain will be escalated to upper support level for further investigationwhile you play a key role in communicating status updates to the customer and scheduling further investigation activities as require until resolution.

The Requirement / Responsibilities

  •      Work with Customer Network Operations for deployment, maintenance, administration and operational tasks.
  •      Recommend configuration changes and assist with implementations.
  •      General services as required including installation of software maintenance updates for all DPI devices and solutions.
  •       Complete or coordinate maintenance window activities.
  •     Proactive health monitoring of software/hardware issues, Daily monitoring of system health, KPIs, logs, alarms.
  •        Work within customers change management and maintenance window guidelines
  •        Sandvine product inventory management.
  •       Diagnose Sandvine equipment failures.
  •        Scripting with Python.
  •       Maintain documentation for projects with customer and internal team to keep the documentation up to date.
  •        Assist with communication, consultation, coordination, escalation, and leadership to address cases with Support Team.

The Match-up /Benchmark

  •      BS or MS (or equivalent) degree in Engineering or Computer Science.
  •      3-5 year experience in networking and data communications industry with different operator networks and/or vendors for Wireline (Cable, DSL, FTTx etc) and Wireless (Satellite, WiFi, LTE, GPRS-3G, CDMA-3G, WiMAX, GSM, UMTS etc).
  • Good understanding of end-to-end network call flows, as well as relevant technologies & protocols (DHCP, RADIUS, DIAMETER, GTP/GTP-C, BGP, SOAP, REST, LDAP, etc).
  • Knowledge of packet level debugging using Wireshark, tcpdump, tcpreplay or similar tools
  • Commanding knowledge of unix based operating systems such as Linux, FreeBSD etc.
  •  Excellent technical background with a strong understanding of networking (specifically IP related technologies).
  • Excellent demonstrated customer interaction skills in a technical or professional services type role
  •  Excellent oral and written communication and presentation skills.
  • Excellent troubleshooting and investigation skills.
  • Hands-on experience with the installation, configuration, and/or operation of network equipment such as Cisco, Juniper or other network hardware manufacturers.
  •  Experience with web technologies (Javascript, HTML5, HTTP, etc.).
  • Exposure to and understanding of web application concepts like P2P, VoIP, WAP, MMS, RTSP.
  • Experience of data modelling, DB administration, SQL/Postgresql, ETL and/or BI in general.
  • Experience with or exposure to programming or scripting languages such as Java, C/C++, Python, Perl etc.

Preferred Candidate

3 - 5 years of experience
Bachelor’s(Student), Master’s(Student), Master’s(Graduate), Doctorate(Student), Doctorate(Graduate)
Completed, Exempt, Delayed
English(Reading : Good, Writing : Good, Speaking : Good)
Class B

Elektronik ve Haberleşme Mühendisi pozisyonu ile ilgili daha detaylı bilgi almak ya da diğer iş fırsatlarını incelemek için aşağıdaki sayfaları inceleyebilirsiniz.

Elektronik ve Haberleşme Mühendisi Elektronik ve Haberleşme Mühendisi Maaşları Elektronik ve Haberleşme Mühendisi Nasıl Olunur? Elektronik ve Haberleşme Mühendisi Nedir? Elektronik ve Haberleşme Mühendisi İş İlanları
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Detaylı Bilgi

Elektronik ve Haberleşme Mühendisi pozisyonu ile ilgili daha detaylı bilgi almak ya da diğer iş fırsatlarını incelemek için aşağıdaki sayfaları inceleyebilirsiniz.

Elektronik ve Haberleşme Mühendisi Elektronik ve Haberleşme Mühendisi Maaşları Elektronik ve Haberleşme Mühendisi Nasıl Olunur? Elektronik ve Haberleşme Mühendisi Nedir? Elektronik ve Haberleşme Mühendisi İş İlanları