Technical Service and Field Application Engineer

Jumo Ölçü Sistemleri ve Otomasyon San. ve Tic. Ltd

Technical Service & Application Engineer

Location: İstanbul Anadolu Yakası (Field + Office)
Employment Type: Full-time

About Us

JUMO is a leading system and solution provider in industrial sensor and automation technology. Components for the measurement ranges of temperature, liquid analysis, pressure, level, flow, and humidity, as well as products for recording, monitoring, control, and automation, are used to create complete systems for a wide range of industries.

The wide product portfolio offers components and systems for almost all industries, especially Food & Beverage, Water & Wastewater, Renewable Energy, HVAC, Transportation, Thermoprocess, and Metering. JUMO has been providing the entire measurement chain "from sensor to cloud" from a single source, backed by more than 75 years of experience.

Purpose of the Role

The Technical Service and Application Engineer will provide installation, commissioning, maintenance, and troubleshooting services to ensure:

• Reliable operation of products and systems
• Strong technical expertise in after-sales support
• Effective documentation and reporting of service activities

Key Responsibilities

• Perform installation, commissioning, and maintenance of process instrumentation, automation devices, and systems
• Design and manufacture tailored electrical control panels
• Provide technical support on-site or remotely to customers
• Diagnose, repair, and calibrate equipment
• Prepare service reports and maintain customer documentation
• Deliver training to customer staff on product usage, maintenance, and safety
• Execute scheduled preventive maintenance programs under service contracts
• Collaborate with the sales team to provide technical solutions
• Share field feedback with product and engineering teams
• Record all activities, and feedback in CRM tools, and generate reports
• Travel domestically and internationally as required

Qualifications

• Bachelor’s degree in electrical / electronics or related fields
• 3–5 years of experience in industrial automation, process instrumentation, or field service
• Solid knowledge of electronics, automation, and instrumentation
• Proficiency in SCADA and PLC software (preferably Codesys, TIA Portal, and WinCC) as well as programming languages such as C++, Python, and JavaScript
• Skilled in electrical panel design and EPLAN project drawings
• Strong problem-solving and troubleshooting skills
• Customer-oriented mindset with strong communication abilities
• Proficiency in MS Office applications
• Good command of English (capable of reading technical documents and communicating with customers)
• Valid driver’s license and willingness to travel

Preferred Skills / Nice to Have

• Familiarity with sensor technologies and industrial communication protocols (Profibus, Modbus, Ethernet/IP, etc.)
• Experience with calibration, testing, and measuring instruments
• Experience in service contracts and customer support processes.

Application Process

Interested candidates are kindly requested to submit theirCV, a cover letter, and references. All applications will be kept confidential, and only shortlisted candidates will be contacted.