Resepsiyonist

KALYON OTELCİLİK TURİZM PAZARLAMA ANONİM ŞİRKETİ

Summary Of Responsibilities

·    Consistently offer professional, friendly and engaging service

·    Greet, check in, settle guest accounts while ensuring all service standards

·    Assist guests regarding hotel facilities in an informative and helpful way

·    Respond to each Guest who approaches the Reception Desk

·    Drive rate through up-selling room brands

·    Follow department policies, procedures and service standards

·    Follow all safety policies

·    Other duties as assigned

Qualifications

•     Proficiency in English (verbal and written), second language an asset

•     Previous customer related experience  preferred

•     Must possess a professional presentation

•     Strong interpersonal and problem solving abilities

•     Highly responsible & reliable

•     Ability to work well under pressure in a fast paced environment

•     Ability to work cohesively with fellow colleagues as part of a team

•     Ability to focus attention on guest needs,remaining calm at all times