Technical Support Engineer

KAREL ELEKTRONİK SANAYİ VE TİCARET A.Ş

• Bachelor’s degree in Electrical Electronics Engineering, Communication Engineering or related fields,
• Minimum 2 years of technical support experience in telecommunications and more specifically in PBX/PABX business,
• Customer oriented, excellent written and verbal communication skills,
• Good command of verbal and written English,
• Advanced in MS Office programs,
• Outstanding planning and organization skills,
• No travel restriction,
• Holding a driving license,
• No military obligation for male candidates,

JOB DESCRIPTION:

• Giving technical support to partners and customers via telephone or e-mails,
• Giving on-site technical support in necessary cases,
• Making installations in customers’ locations or supporting partners in installations,
• Giving technical training to partners or customers,
• Preparation of documents for technical support and training,