Customer Service Representative

Kozmos Tekstil ve Geri Dönüşüm San.Tic.Ltd.Şti.

We are looking for a "Customer Service Representative" who will work with us in our Istanbul Office.

• Bachelor’s degree from reputable Universities
• Minimum 2 years of experience in customer services. E-Commerce experience is a plus,
• Good knowledge of MS Office Programs (Especially Excel),
• Excellent verbal and written in English,
• Customer-driven and analytical mindset with a desire and ability to identify and resolve customer problems,
• Exceptional communication, persuasion and team working skills,
• Able to work within a dynamic and fast-paced environment,
• Residence in Europe Side of Istanbul,
• Completed military servise for male candidates,

• Handling the communication traffic such as e-mail with the customers
• Working closely with the editing team to give them every assistance they need
• Collaboration with relevant departments regarding customer requests and complaints