Product Business Operation Specialist

LG Electronics Tic. A.Ş.

Role & Responsibilities

·         Develop and execute product demand plans to meet organization goals based on demand patterns and business trends.

·         Develop seasonal demand forecasts and anticipate customers’ reactions to the promotions and discounts.

·         Work with customers, sales team and supply chain management to improve forecast accuracy.

·         Update customers and sales team about product availabilities.

·         Maintain inventory levels based on future customer demands.

·         Schedule and execute weekly forecast meetings with all related sales members as required.

·         Monitor and report on important changes in sales forecasts, budgets, and business strategies.

·         Address demand and customs clearance related queries and issues in a timely manner.

·         Support management with risk assessments and mitigation activities.

·         Identify opportunities to meet customer demands during constrained supply.

·         Identify areas of improvements and recommend action plans.

·         Supporting New Product Introduction (NPI) and End of Lifecycle (EOL) processes.

·         Support Supply Chain department providing required documents, certificates, product specifications, test reports on time and properly.

·         Sell-in Plan and Promotion Plan data collection from sales members.

·         Registering products’ price, inputting and processing orders in a timely manner.

·         Processing requests for rush orders, and reviewing pending orders and customer requests to ensure customer satisfaction.

·         Performing data entry tasks for sales and marketing.

·        Supporting marketing budget management; budget allocation and marketing plan creation in the system.

·         Supplying marketing materials & sample products from headquarter.

Skills & Qualifications 

·         Bachelor’s degree in business, supply chain or other relevant fields.

·         A minimum of 2 years’ experience in demand planning and/or sales support roles.

·         Solid understanding of inventory management, sales principles and customer service practices.

·         Strong mathematical and statistical knowledge.

·         Strong analytical, organizational, and time management skills.

·         Capability to multitask in a fast paced environment.

·         Flexibility and ability to think and react quickly paying strong attention to details.

·         Advanced strong written and oral communication skills driving productive dialog with customers, vendors and colleagues.

·         Fluency in English both written and spoken is a must.

·         Proficiency in Microsoft Office Programs (Excel, PowerPoint, Word) is a must.

·         No military obligation for male candidates.