TECHNICAL SUPPORT ENGINEER

LG Electronics Tic. A.Ş.

• Engineering background ( Electrical, Electronics & Computer Science ) 

• Good knowledge of white goods products in hardware & software basis 

• Technical service management experience 

• Fluency in English both written and spoken and Proficiency in MS Office 

• Adaptability to thrive in a dynamic, ever-changing environment 

• Excellent communication skills with customers, team members and corporate partners 

• No military obligation for male candidates 

• No restriction for traveling 

JOB DESCRIPTION

• Updating technical data, documents and knowledge about related product groups 

• Planning, organizing and executing product training seminars 

• Maintaining technical support to service points and installers 

• Technical corresponding with HQ / RHQ / R&D / Factory 

• Providing on-site technical support for VIP customers & Key Accounts 

• Expertise on finding solution for critical problem 

• Organizing installation works with service points and following up the process (installation timing, commissioning and handover, service payment)