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Antalya(Muratpaşa)
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Job Type

Full-Time

Position Level

Manager candidate

Department

Public Relations

Public Relations

Application Count

71 application

Job Type

Full-Time

Position Level

Manager candidate

Application Count

71 application

Department

Public Relations

QUALIFICATIONS AND JOB DESCRIPTION

QUALIFICATIONS


We are looking for fluent English speaker ''Patient Coordinator ''to follow up our patients. Candidate should be self-confident, friendly and successful in human relations.


Patient Coordinator will be responsible for :


Be a liaison between Dentists and Abroad patients to provide an understandable and clear conversation.


Will be in touch with patients from all over the world because of that we are looking for an open minded person who is energetic with a positive attitude and behaviour.


Must have the ability to follow up, collect feedback to ensure client satisfaction


Has to be available for flexible working hours.


Basic clerical and bookkeeping skills.


Organizational and interpersonal skills.


Able to diffuse conflicts and disagreements, then find a workable solution.


Remaining calm and collected in difficult situations.



JOB DESCRIPTION


Responding to patients' inquiries,

The places to visit in Turkey to adjust appropriately to patients,

To inform the managerial staff about all situations,

Ensuring that the patient's documents are prepared completely,

To inform the patient about all the procedures,

To carry out the necessary studies to increase brand prestige with social media platforms,

Always in contact with online or offline media tools,

To provide satisfactory answers to the questions customers are curious about the facility or the whole process,

Providing communication between the patient and the healthcare worker,

Communicating with healthcare personnel for the ongoing treatment process,

To participate in training, to be dynamic and to undertake everything necessary to further improve oneself.

 


The skills and education we need are:


Perfect both oral and written communication, interpersonal and customer service skills with fluent English

Minimum one year of earlier experience in healthcare and familiarity with medical terminology.

Ability to work under harsh conditions and being part of a crew.

Strong notice on every detail, demonstrated ability to follow-through, and a high degree of comfort with computer applications, precision, and speed with data entry is required

Preferred Candidate

No experience preference
Bachelor’s(Graduate)
Completed
English(Reading : Good, Writing : Good, Speaking : Good)

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