Help Desk Specialist

MAN Türkiye A.Ş.

We are looking for a Help Desk Specialist with general corporate skills to join the IT team in our company.

General Qualifications

• Bachelor's Degree in related fields,
• Good command of spoken and written English language, preferably German,
• Min. 2 years of experience in a field of Helpdesk Management,
• Management and configuration experience in client operating systems,
• Knowledge of basic network (WAN, LAN) and Windows servers,

Job Description

• Solving Help Desk requests according to SLAs,
• Provide performance and service level reporting,
• Contributing to development, planning and production of new systems,
• Leading Help Desk projects,
• Provide trainings for the development of the Help Desk team,
• Ensuring control of hardware and software inventories.