QUALIFICATIONS AND JOB DESCRIPTION
To have driving licence
Good communication skills in all aspects: verbal, written and non-verbal
Good in Turkish and English. Additional languages would be beneficial
Professional and appropriate business appearance and presentation
Quality driven with a passion for excellence.
Prior Hotel experience would be an advantage
İŞ TANIMI
To ensure that the uniform provided is kept clean, presentable and in good condition, ensuring personal appearance and hygiene standards are an example for the team and demonstrate a professional image for our guests
To give and receive handover information at shift beginning and end in order to ensure effective communication
To ensure the safe keeping of pass keys
To ensure safe use of resort buggies
To check arrival and departure reports so as to enable anticipation and of guests needs
To ensure that luggage or other items are delivered or collected from the guest’s room within the Company’s standard
To ensure that the hotel entrance lobby is clean and tidy .
To ensure that the work place such as the luggage room and long term storage room is clean and tidy
To greet guests, offering assistance in carrying items efficiently
To follow instructions of Bell Captain to prioritise guest buggy service
To ensure buggies are clean and in good repair at all times
To report any damage or repair needs to Bell Captain to arrange repairs
To proactively identify buggy charging needs to ensure they are ready for service at all times
To release the doorman when necessary to ensure continuous service delivery at the door
To drive guest cars when necessary
To carry out any other reasonable requests as directed by your manager