Sales Manager, Groups & Banquets

Mandarin Oriental Bosphorus İstanbul

Mandarin Oriental Bosphorus, Istanbul

Set to open in early 2021, Mandarin Oriental Bosphorus, Istanbul, will be Mandarin Oriental Hotel Group’s second hotel in Turkey.  The hotel will enjoy a prime location on the sunny shores of the Bosphorus, situated on the European side of Istanbul in the high-end residential Kuruçeşme neighborhood.
The urban resort, with its lush generous enchanted gardens, will feature two outdoor pools and private wooden pavilions on the shores of the Bosphorus.  Mandarin Oriental Bosphorus, Istanbul will be comprised of 100 spacious guestrooms and suites, innovative restaurants & bars and expensive and elegant banqueting facilities. Spread over 2,700 square meters, The Spa at Mandarin Oriental Bosphorus, Istanbul will become one of Istanbul’s best wellness and beauty destination.

Duties and Responsibilities:

• Reports to Director of Sales, Groups & Banquets and Director of Commerce & Strategy
• Assist Director of Sales, Groups & Banquets  with the establishment of sales strategies

• Assist to the establishment of Wedding and MICE proposals and enforcement of the correct communication standards.
• Responsible from handling all phases of a sales process very precisely: qualifying the leads, sending offers, following-up the status, making site inspections and sales calls, preparing contracts and eventually coordinating the operation until the end of the event.
• Responsible of the successful execution of the contracted events, self-contracted and/or the ones which had been hand-overed.
• Responsible for handling group operations for both social and corporate events as well as preparing BEO & Group Resume for each group
• Responsible for coordinating the confirmed groups & events with all operational teams by providing detailed information during weekly meetings.
• Maintain close relationships with all key decision-makers both in local and international markets.
• Conduct regular sales activities to professional conference organizers, wedding planners, corporate meeting planners and relevant associations.
• Develop a strong repeat business base and constantly source for new business
• Submit sales production, occupancy and lost business reports
• Perform any other reasonable duties as required by the Director of Sales, Groups & Banquets.

Requirements:

• Bachelor’s degree in Hospitality Management, Business Administration or a related field
• Previous experience is essential in similar role, minimum 2 years working experience in the luxury hotel industry
• Proficient in written and spoken English and Turkish.
• Knowledge of Food and Beverage.
•  Excellent presentation, reporting and communication skills.
• Proficient in Microsoft Excel, Word and Power Point 
• Preferably familiar with Infor / Delphi as the Catering Management software system
• Strong leadership skills and ability to develop and motivate his/her team.
• Outgoing and enthusiastic personality.
• Possess high degree of stamina, agility, and flexibility.