Sales Manager, Groups & Banquets

Mandarin Oriental Bosphorus İstanbul

Duties and Responsibilities:

• Reports to Director of Sales, Groups & Banquets and Director of Commerce & Strategy
• Assist Director of Sales, Groups & Banquets  with the establishment of sales strategies

• Assist to the establishment of Wedding and MICE proposals and enforcement of the correct communication standards.
• Responsible from handling all phases of a sales process very precisely: qualifying the leads, sending offers, following-up the status, making site inspections and sales calls, preparing contracts and eventually coordinating the operation until the end of the event.
• Responsible of the successful execution of the contracted events, self-contracted and/or the ones which had been hand-overed.
• Responsible for handling group operations for both social and corporate events as well as preparing BEO & Group Resume for each group
• Responsible for coordinating the confirmed groups & events with all operational teams by providing detailed information during weekly meetings.
• Maintain close relationships with all key decision-makers both in local and international markets.
• Conduct regular sales activities to professional conference organizers, wedding planners, corporate meeting planners and relevant associations.
• Develop a strong repeat business base and constantly source for new business
• Submit sales production, occupancy and lost business reports
• Perform any other reasonable duties as required by the Director of Sales, Groups & Banquets.

Requirements:

• Bachelor’s degree in Hospitality Management, Business Administration or a related field
• Previous experience is essential in similar role, minimum 2 years working experience in the luxury hotel industry
• Proficient in written and spoken English and Turkish.
• Knowledge of Food and Beverage.
•  Excellent presentation, reporting and communication skills.
• Proficient in Microsoft Excel, Word and Power Point 
• Preferably familiar with Infor / Delphi as the Catering Management software system
• Strong leadership skills and ability to develop and motivate his/her team.
• Outgoing and enthusiastic personality.
• Possess high degree of stamina, agility, and flexibility.