PATIENT COORDINATOR

Maya Medical Solutions

Maya Medical is a UK based medical tourism company with offices in London and Istanbul. We specialize in arranging hair transplants, plastic surgery and dental treatments for patients travelling from all over the world. We're looking for a passionate International Patient Coordinator with the following qualifications to work in our Istanbul office;

Requirements:

· Native or Advanced level of English (will be tested)

· Experience in healthcare

· Excellent communication and organizational skills

· Ability to take initiative and solve problems 

· Advanced negotiation skills

· Presentable and confident

· Ability to communicate effectively with our surgeons, nurses and the hospital staff

· Willing to work around flexible hours

· Ability to communicate easily with the patients while they’re in Turkey and upon their return home

Job Description:

· Communicating with patients via e-mail before their arrival in Istanbul

· Arranging the patients’ hotel stay and their transfers from the hotel to the hospital and clinic

· Guiding patients throughout their stay in Istanbul, including from the hotel to the hospital and clinic

· Assisting patients and translating the necessary information to both the patients and doctors

· Working alongside our nurses and managing their schedule 

· Communicating clearly the required information to the patients and the doctors

· Keeping in touch with the patients upon their return home

We offer:

· Competitive salary and benefits 

· Annual bonus

· 4 weeks annual leave

· Private health insurance