Compensation & Benefits Assistant Specialist

Mayen Telekomünikasyon Hizmetleri A.Ş.

Mayen provides call center and value-added customer relations services for leading institutions in Turkey and the world.

Among these services; Outsourcing Services such as Customer Services, Customer Experience and Business Insights, Robotic Process Automation (RPA), Digital Training and Development Systems, Social Media Tracking System, Human Analytics, Customer Journey Map, Voice Of The Customer, Human Resources Services, Payroll Services, Accounting and Testing Services are available.

Mayen; with more than 3500 teammates in 12 different locations in Turkey and working-from-home model, we offer services to leading brands both across Turkey and worldwide in 12 different languages, including German, Dutch, Turkish, English, Arabic, Italian, Spanish, Greek, Hebrew, French, Russian, and Bulgarian.

The sectors we currently serve are retail, e-commerce, banking and finance, telecommunications, airline and travel, high tech and IT, media and entertainment, and energy and utility.

The place where big ideas and smart solutions meet to create a perfect customer experience: Mayen!

We succeed together, we have fun together.

We attach importance to open communication.

We are a fun, young and dynamic team.

We value our team.

We provide a safe, inclusive, respectful and fun working environment.

Qualifications:

• Bachelor’s degree in Engineering, Business Administration, Economics, Finance, Statistics or related departments from a reputable university
• 0-1 years experience in Compensation and Benefit, Total Reward management, or HR Budget Management
• Good knowledge of MS Office (advanced level Excel and Powerpoint) 
• Good knowledge of both written and spoken of English

• Able to work as a team player progress with a cooperation perspective 
• Able to work with solution and goal oriented 
• Taking initiative and decision making skills 
• Have a customer-oriented service approach 
• Progressing with a detail-oriented perspective 
• Open to feedback 
• Adaptable to change quickly

Job Description:

• Analyzing the reports received by providing data to wage researches, interpreting market data and determining the wage policy according to the needs of the company
• Determine job grades of positions for all company business units in all regions using different Job Evaluation Methodologies
• Implementing and managing annual wage increase processes
• Following the department budget
• Execution of compensation and benefits policy in accordance with the procedure
• Review, analyze compensation and benefits policies/procedures and recommend changes as needed
• Follow market trends in total rewards