Service and Warranty Engineer

MECALAC İŞ MAKİNELERİ LTD. ŞTİ.

We are looking for Service and Warranty Engineer candidates to work at Mecalac Izmir Facility in Aegean Free Zone.

Qualifications

• Bachelor’s Degree in Engineering preferably from Mechanical Engineering and Mechatronics Engineering Department,
• Fluent in English (Knowledge of French and/or German will be an asset),
• Knowledge of hydraulics motor, mechanical parts will be an asset,
• Preferably experienced in construction machines in a similar position,
• Have no obstacle to travel. 

 Job Description

• Technical support to Dealers,
• When it is necessary field support for complicated problems,
• Regular feedback to factory quality team,
• Dealer Auditing (Service Standards and Capability),
• Ensure all service bulletin apply on the field correctly via Dealers,
• Ensure all cases are reporting correctly,
• Follow up warranty procedures,
• Create technical report for warranty and non-warranty cases,
• Strong communication with parts team.