Call Center Team Leader

Medassist Turizm ve Seyahat A.Ş.

We are looking for a team leader to work at our international call center that specializes at Health Tourism. 

•       First point of contact for patient enquiries 

• Processing web based leads 

• Making outbound calls and providing information about our services 

• Patient booking 

• Managing call center team and motivate team to increase sales

• Co-ordination between patients and hospitals 

• Active database management of patients to ensure high quality of service and active treatment follow up  

• Planning in line with monthly sales targets and developing daily, weekly and monthly sales and marketing strategies

Requirements:

•       At least 5 years call center experience or minimum 2 years of team leader experience especially in Health Tourism.

•       English is a must. Arabic, French and Spanish speaking candides are preffered.

•       Self motivated & energetic, result oriented, team worker and strong interpersonal communication skills.