Learning & Development Senior Specialist

MediaMarkt Türkiye

We are looking for a Learning & Development Senior Specialist for our Human Resources Department.

• Bachelor degree from related departments,
• Strong knowledge and application of learning principles,
• Experience with training design and development, talent management and development,
• Experience in SAP SF tool is an asset,
• Having project management experience,
• Good communication skills in English,
• Strong communication and interpersonal skills,
• Customer oriented,
• Support open communication and feedback culture,
• Open to change and innovation.

Job Description

• Identify business and individual development needs by partnering with business leaders across the store organization,
• Plan and organize store learning & development programs (such as customer service standards, sales coaching & mentoring skills) aligned with applicable policies, procedures and standards,
• Design, implement, follow up and report leadership development programs at store level,
• Apply best fit learning principles to design and develop training needs of the audience and content (online, classroom, or mix learning methods),
• Manage and follow up succession planning process for store employees, ensure that backup plans are available for store management levels in organization,
• Track and measure training ROI and analyze further development needs based on outcome,
• Manage and actively participate in local and global projects as need arise.