Restaurant Captain

MGallery The Bodrum Hotel Yalıkavak

• Bachelor’s degree in Business Management, Hospitality, or a related field,
• Prior work experience as a Restaurant Captain, or a similar position,
• Professional certification as a Certified Restaurant Captain will be an advantage,
• Extensive experience in demonstrating leadership skills,
• Ability to maintain a positive work environment.
• Amazing written and verbal communication skills,
• Ability to work for long periods of time and on weekends as well,
• Strong organization and analytical skills,
• Exceptional customer service skills,
• Customer-oriented individual and an outstanding problem-solver,
• Good time management skills.

Job Description & Responsibilities:

• Planning and delegating work duties to the staff and ensuring that they work according to the compliance of the restaurant business,
• Overseeing the staff for the smooth running of the restaurant,
• Training new employees as per their abilities and skills,
• Maintaining a strong relationship with suppliers and vendors,
• Inspecting the food and beverage stock level and restock them in a timely manner,
• Conducting inspections of the restaurant kitchen and ensuring proper hygiene is maintained,
• Checking with the guest and making sure that they are getting served with the best quality food,
• Resolving customer complaints in a professional manner,
• Ensuring customer satisfaction with all the services provided to them,
• Preparing daily reports and presenting them to the higher management.