Social Media Specialist

Netmarble Turkey

Hey you! Are you passionate for online games? Do you have experience in social media management and do you trust your editorial and language skills?

Moreover, would you like to work in a friendly and dynamic work environment? If your answers are YESSSSS, probably this is the perfect job opportunity for you. Keep on reading! Our job description and needed qualifications are below.

Netmarble is one of the biggest game portals and a leading company on online PC and mobile games and Free to Play business model on the World. It is a Korean company which was established on March 2000 has over 35 million members in Korea. Netmarble also led many developments on global mobile game market. Netmarble is Korea’s number 1 and World’s number 3 biggest mobile game developer and publisher by revenue.Netmarble has offices outside of Korea on Japan, Taiwan, China, Thailand, Indonesia and USA. And also on 2013 Netmarble has incorporated Joygame which is the biggest online game company on Turkey and Middle East Area.

• Must have bachelor degree
• Minimum 1 year of experience in social media management
• Being superb social media user
• Interested in gaming industry
• Excellent command in Turkish and English
• Excellent editorial skills
• Good command in MS Office programs
• Ability to use communication channels perfectly
• High ability of creative and innovative thinking
• Availability to work in Anatolian side of Istanbul is a must

JOB DESCRIPTION

• Generating and managing the community in accordance with target group analysis (Don’t panic, our community is the best one)
• Content creation and management of social media accounts
• Finding solutions in order to raise follower number (How can I get more followers? It’s time to answer!)
• Weekly and monthly content planning according to marketing strategies (It isn’t easy, but with great social media skills, it’s all in a few days’ work.)
• Working for increasing interaction and community communication (Be comfortable talking to people)
• Generating creative campaigns by cooperating with other departments and following up outputs of those campaigns
• Monitoring in accordance with key words and channels
• Management of social CRM
• Following up customers’ requests, complaints, demands and forwarding them to customer support and other related teams (Don’t forget customers are always right)
• Preparing weekly social media reports
• Rival analysis for brands (Keep your friends close and your enemies closer)
• Following up innovations and trends in digital world and implementing appropriate ones for the benefit of the company
• Content creation for portals, forums, game pages and keep them updated