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User Management Advisor German Team Bıgo Live

Netstar Sg Pte. Ltd.

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Balıkesir(Turkeli (Avşa))
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Job Type

Full-Time

Years of Experience

No experience preference

Department

Customer Services / Call Cen...

Customer Services / Call...

Application Count

0-50 application

Job Type

Full-Time

Years of Experience

No experience preference

Application Count

0-50 application

Department

Customer Services / Call Cente...

QUALIFICATIONS AND JOB DESCRIPTION

ABOUT US :

  • BIGO Technology is one of the fastest-growing Singapore technology companies, with more than 30 offices and 7 R&D centers around the world. 
  • Powered by Artificial Intelligence technology, BIGO's video-based products and services have gained immense popularity, with nearly 400 million monthly active users in more than 150 countries and regions. 
  • These include Bigo Live (live streaming) and Likee (short-form video).
  • Specialties : Internet Technology, Live Broadcasting, Video Technology, Mobile Application, Social Media, and Video Game Streaming

ABOUT THE JOB :

User Management Advisor for our Live Streaming App-Bigo Live Germany in Jordan.

  • Responsibilities
  • 1. Provide advanced knowledge of products, trends and professional service to VIP local customers of the live-streaming industry
  • 2. Assist our VIP users with all customer service inquiries via chat, phone, e-mail and social media
  • 3. Manage the stability and improvement of VIP recharge and consumption; lengthen the lifecycle of VIP user
  • 4. Build lasting relationships with VIP users, develop open channels of communication and become a reliable advisor
  • Requirements
  • 1. Proficient in both oral and written English, German equals a native speaker’s level
  • 2. Experience with customer service or related experience is preferred
  • 3. Strong communication skills, enjoy connecting with customers at a deeper level
  • 4. Ability of multitasking
  • 5. Eager to learn, be a quick learner
  • 6. Able to work both day shift and night shift; Willing to take overtime if needed. (Night shift with extra allowance; overtime will be extra paid)

Preferred Candidate

Associate Degree(Graduate), Bachelor’s(Student), Bachelor’s(Graduate), Master’s(Graduate), Master’s(Student)
German(Reading : Advanced, Writing : Advanced, Speaking : Advanced)

Kullanıcı İlişkileri Uzmanı pozisyonu ile ilgili daha detaylı bilgi almak ya da diğer iş fırsatlarını incelemek için aşağıdaki sayfaları inceleyebilirsiniz.

Kullanıcı İlişkileri Uzmanı İş İlanları
Hakkımızda

BIGO Technology (BIGO) is one of the fastest-growing Singapore technology companies, with more than 30 offices and 6 R&D centers around the world. Powered by Artificial Intelligence technology, BIGO's video-based products and services have gained immense popularity, with users in more than 150 countries. These include Bigo Live (live streaming) and Likee (short-form video). BIGO is dedicated to connecting the world and to enabling everyone to share their beautiful moments. With a vision to be a content platform that inspires one billion people's lives, BIGO aims to empower a new generation of users with an exciting new social language where they can showcase, discover and stay connected in a positive and creative online environment. Products: BIGO LIVE, Likee, IMO

BIGO Technology (BIGO) is one of the fastest-growing Singapore technology companies, with more than 30 offices and 6 R&D centers around the world. Powered by Artificial Intelligence technology, BIGO's video-based products and services have gained immense popularity, with users in more than 150 countries. These include Bigo Live (live streaming) and Likee (short-form video). BIGO is dedicated to connecting the world and to enabling everyone to share their beautiful moments. With a vision to be a content platform that inspires one billion people's lives, BIGO aims to empower a new generation of users with an exciting new social language where they can showcase, discover and stay connected in a positive and creative online environment. Products: BIGO LIVE, Likee, IMO

Şirket Sayfasına Git
Şirketin Aydınlatma Metni

THE PRIVACY POLICY OF NETSTAR (SG) PTE. LTD.Netstar (Sg) Pte. Ltd. 30 Pasir Panjang Road #15-31A Mapletree Business City, Singapore 117440If you have any questions about how we use your personal data, please contact wx_sezercanatar@bigo.sg.Your personal data will be recorded, stored, transferred within the scope of the purposes of our recruitment (including, without limitation, the post of job vacancies, interview, employment) and business relationship with you.WHICH PERSONAL DATA DO WE PROCESS?Please note that we need certain types of information so that we can provide recruitment, interview, employment services to you. You consent that we may process, transfer, retain, utilize your personal information provided by you, or we may process, transfer, retain, utilize your personal information when you use the services of Kariyer.net. You agree to that Kariyer.net may share your personal information to us in order to provide job vacancies to you, or optimize the services.• Identity data: Your name, surname, date of birth, country of birth, city of birth, gender, marital status, nationality• Contact data: Your telephone number, full address information, email address.• Special quality personal data: criminal record.• Educational data: Your education status, educational information (school name, term information, graduation average), foreign language knowledge, education and skills, seminars and courses you attended, certificate information, computer knowledge• Work experience data: Your total experience, employment status, and title, work experience (company names, terms of employment, job description)• Visual and audio data: Your photo• Other: competencies, hobby, salary expectation, military service status, reference information (name, surname, title, workplace, phone, e-mail of the reference person) and any word, excel, presentation files added to your CV if any.FOR WHICH PURPOSES DO WE PROCESS YOUR PERSONAL DATA?The personal data mentioned above are processed for the following purposes as it is necessary for recruitment, interview, the establishment of the employment contract.• Sharing your information and your interview with the relevant department managers so that the managers can get to know you better;• Confirmation about your personal information with the references you have specified in your resume and conducting background checks.• Confirmation of your suitability for the position. • Keeping your resumes to obtain historical information about you after the business relationship is established,HOW WE SHARE YOUR INFORMATION• We may also share your information with other members, subsidiaries, or affiliates of our corporate group, to make the scheme of talent recruitment and management in Turkey consistent with the global scheme of talent recruitment and management of our group company; to facilitate our group company to learn of the status of candidates and the compatibility of candidates with the jobs.• We may disclose your Personal Information to our authorized service providers that perform certain services on our behalf. These services may include but not limited to the conclusion of employment contracts, payment for social security or salaries, and conducting employment management.YOUR SPECIAL QUALITY PERSONAL DATAUnless we specifically request from you, we recommend that you do not share your personal data of special nature in your resume or interview. Your personal data of special nature includes but not limited to your race, ethnic origin, political opinion, philosophical belief, religion, sect or other beliefs, your health, sexual life, your criminal convictions.INTERNATIONAL DATA TRANSFERS As our company is an international company, your Personal Information may be processed by us, our affiliates outside of the country (s) in which you reside, including in countries where data protection and privacy laws or regulations may be equivalent to, or as protective as, the data protection laws and regulations in your country. In accordance with applicable data protection and privacy laws and regulations, we will implement appropriate measures to ensure that your personal information remains protected and secure when it is transferred outside of your country to a jurisdiction that has a less adequate level of protection of personal data.We may also transfer your personal information outside of your country as permitted by applicable data protection and privacy laws and regulations. Examples include where we need to transfer your personal information: (a) to perform a contract with you (or to take steps before the contract at your request); (b) perform a contract in your interests; or (c) in relation to legal claims.DATA SECURITYWe take appropriate administrative, technical and physical security measures to safeguard your Personal Information from unauthorized access and disclosure. For example, only authorized employees are permitted to access Personal Information, and they may do so only for human resource management and operational management. YOUR RIGHTSYou may have all or some of the following rights set forth below according to applicable laws. We will respond to your request consistent with the applicable laws as soon as practicable, normally within one month, after proper verification procedures. Your exercise of these rights is usually free of charge unless we deem it is chargeable under the applicable laws.Right to access-You may submit a request to access the Personal Information we collect about you by sending your request to us via email at wx_sezercanatar@bigo.sg.Right to rectification-You may submit a request to rectify the Personal Information we collect about you by sending your request to us via email at wx_sezercanatar@bigo.sg.Right to erasure-You may submit a request to erase the Personal Information we collect about you by sending your request to us via email. Though we cannot guarantee a complete erasure of your data that has been stored in our backup servers, we promise that we will not use the data within the backup servers for any other purpose.Right to data portability-You may ask us to transfer some of your Personal Information, if it is collected on the basis of your consent, in structured, commonly used, and machine-readable formats to you or other environments designated by you, if technically feasible, by sending your request to us via email at wx_sezercanatar@bigo.sg.Right to withdraw consent-You may withdraw your consent and ask us not to continue to collect or process your Personal Information at any time if that information is collected on the basis of your consent by sending your request to us via email. Your exercise of this right will not affect the processing activities that occurred before your withdrawal.Right to restrict processing-You may request us to stop processing your Personal Information if you believe such information is collected unlawfully or you have other reason by sending your request to us via email at wx_sezercanatar@bigo.sg. We will examine your request and respond accordingly. Right to object-You may object to the processing of any Personal Information we collect about you, if such information is collected on the basis of legitimate interests, at any time by sending your request to us via email at wx_sezercanatar@bigo.sg. Please note that we may reject your request if we demonstrate compelling legitimate grounds for the processing, which override your interests and freedom or the processing is for the establishment, exercise, or defense of legal claims.If you press the “approve and apply” button, it means that you have read, understood, and agreed to this privacy policy, which is explicit consent in relation to your personal information.

Detaylı Bilgi
Yan Haklar

Yemek Kartı (Ticket, Multinet, Sodexo vb.).

Kullanıcı İlişkileri Uzmanı pozisyonu ile ilgili daha detaylı bilgi almak ya da diğer iş fırsatlarını incelemek için aşağıdaki sayfaları inceleyebilirsiniz.

Kullanıcı İlişkileri Uzmanı İş İlanları