warning
İlan yayından kaldırılmıştır
Ankara

İş Yerinde

İş Yerinde

Job Type

Full-Time

Years of Experience

More than 7 years of experience

Department

Application Count

136 application

Job Type

Full-Time

Years of Experience

More than 7 years of experience

Application Count

136 application

Department

QUALIFICATIONS AND JOB DESCRIPTION

What is this Role:

The Enterprise Account Team is looking for a driven and highly motivated Technical Account Manager (TAM). You will have responsibility for 1-2 Enterprise Accounts. The TAM functions as a true partner to our customers by listening to their needs and developing a deep working knowledge of their goals, key business initiatives, technical challenges and infrastructure configurations to deliver an outstanding experience. You closely work with the Enterprise Account Manager (EAM) to identify opportunities that will expand NUMESYS’ footprint, plan and prioritize the necessary technical activities to achieve the account growth plan. These activities span all ANSYS products and include pre- and postsales, as well as interfacing with the Technical Support, ANSYS Development and Marketing teams. Activities are executed by the appropriate teams aligned with the activity.

What You Will Be Doing:

  • Establish a long term and sustainable relationship with the Enterprise Account(s) by aligning ANSYS’ solutions with the client’s key business initiatives,
  • Work collaboratively with the EAM, identify the necessary strategic long term and short term technical activities to achieve the overall sales goals with the agreement of the customer; procure the required resources from the technical teams to execute the activities,
  • Identify areas of opportunity at the account to displace competition, add products, users and expand business,
  • Review all technical support activities and work with the Technical Support Team Leaders to ensure follow-up and coaching for technical staff to ensure the quality goals are met,
  • Ensure a close connection between the account team and ANSYS Development for effective response to all defects and enhancement requests, as well as to communicate customer needs for future releases and updates.

What You Will Need To Have:

  • Minimum Bachelor’s degree in engineering or other technical discipline, MS or PhD degree preferred,
  • A minimum of 7 years of experience, including post-BS academic experience, in customer support, customer consulting services, or related customer facing activities in a software engineering environment,
  • Demonstrated understanding of ANSYS products, technology and how these tools are used in a particular customer segment(s); ability to understand, represent and effectively communicate all technical activities associated with the account across all physics and product lines,
  • Ability to foster collaboration and coordination with personal distributed across multiple sites,
  • Strong verbal and written communication skills as well as organizational and time management skills,
  • Strong Project Management Skills, leadership and mentoring skills,
  • Must have customer service aptitude and maintain customer focus,
  • Ability to handle changing priorities, therefore be very adaptable in their approach, with a strong teamwork ethic,
  • Fluent language skills in Turkish & English,
  • Business travel up to 50% to Ankara and/or Eskişehir.

Preferred Candidate

Bachelor’s(Graduate), Master’s(Student), Master’s(Graduate), Doctorate(Student), Doctorate(Graduate)
English(Reading : Advanced, Writing : Advanced, Speaking : Advanced)

Teknik Müşteri Yöneticisi pozisyonu ile ilgili daha detaylı bilgi almak ya da diğer iş fırsatlarını incelemek için aşağıdaki sayfaları inceleyebilirsiniz.

Teknik Müşteri Yöneticisi Teknik Müşteri Yöneticisi Maaşları Teknik Müşteri Yöneticisi Nasıl Olunur? Teknik Müşteri Yöneticisi Nedir? Teknik Müşteri Yöneticisi İş İlanları
Hakkımızda

NUMESYS was established in 2018 with experienced engineers, as the distributor and technical support provider of leading engineering analyses softwa

Şirket Sayfasına Git
Şirketin Aydınlatma Metni

NUMESYS İLERİ MÜHENDİSLİK A.Ş. Çalışan Adayı Kişisel Verilerinin İşlenmesine ilişkinAydınlatma Metni

Detaylı Bilgi
Yan Haklar

Yemek Kartı (Setcard, Ticket, Multinet, Sodexo vb.), Prim.

Teknik Müşteri Yöneticisi pozisyonu ile ilgili daha detaylı bilgi almak ya da diğer iş fırsatlarını incelemek için aşağıdaki sayfaları inceleyebilirsiniz.

Teknik Müşteri Yöneticisi Teknik Müşteri Yöneticisi Maaşları Teknik Müşteri Yöneticisi Nasıl Olunur? Teknik Müşteri Yöneticisi Nedir? Teknik Müşteri Yöneticisi İş İlanları