QUALIFICATIONS AND JOB DESCRIPTION
Who we are?
SmartMessage Marketing Platform orchestrates and integrates e-mail, SMS/MMS, chatbot, push notification, LBS, beacon channels to create seamless customer journeys.
We provide a seamlessly integrated all in one omnichannel marketing solution that enables organizations to engage in relationship marketing with their target audience, customers across complex marketing mix in an efficient and cost-effective way.
We are a team of 100+ people and continue to grow!
What is the role?
We are looking for a Senior Business Analyst to take part in our Istanbul Kavacık office.
What you’ll be responsible:
• Carrying out the analysis process of the project following the needs and requirements of the customers
• Preparing the basic and technical analysis documents in full detail
• Preparing and conducting the test scenarios of the project
• Organizing users’ training activities
• Planning live project that test has been completed and ensures coordination with relevant teams
• Preparing product user guides and keeping them updated
We are looking for a passionate talent who has;
• Bachelor’s degree in Computer Science / Engineering, Mathematics, Software Engineering or related fields
• Min 4 years working experience
• Preferably worked as a Business Analyst in Software Projects, able to run documentation and reporting process
• Basic data knowledge
• Fluent English skills
• Experience with working agile methods and Scrum
• Competent for continuous learning and able to improve himself/herself in the face of innovations
• Strong analytic skills