CRM and Campaign Manager

ORKA HOLDİNG A.Ş.

• Bachelor’s Degree in business, mathematics, or statistics
• 5 years of relevant experience in retail
• Fluent in English
• Analytical approach
• Excellent coordination, planning, problem solving abilities
• Computer skills in business software - MS Office (Word, Excel, Powerpoint, Access, Project, Visio) and Nebim
• Have good reporting skills,
• Advanced organizational and communication skills

JOB DESCRIPTION

• Preparing campaigns and implement the strategies with highest ROI
• Analyze and constantly improve current campaigns
• Understand, measure, and report on key metrics
• Work with related departments  to develop, monitor, analyze, and optimize campaigns
• Be responsible for ensuring campaign pacings, margins, and performances
• Development of CRM strategic projects
• Responsible for CRM technical matters, database, data mining and analytics.
• Experience using customer data for segmentation
• Implement, manage and optimise loyalty communication strategies
• Deep understanding of the customer’s priorities and assures that they are receiving the value they expect
• Analyzing campaigns and providing useful insights for future campaigns.
• Evaluate all relevant factors,  risks and opportunities