Business Analyst (Omnichannel)

Penti

Qualifications

• Bachelor's Degree in engineering (industrial, computer or related degrees),
• 1-3 years of experience in system analysis,
• 1-3 years of experience of XML/XSLT, JSON and HTTP concepts,
• Application implementation experience (SAP S4, SAP PO or any omnichannel, supply chain or fulfillment solutions experience is a plus),
• Experience with Microservices, APIs and Cloud Platform is a plus,
• Understand database (SQL, HANA etc.), integrations (SAP PO etc.),
• Fluency in English is must,
• Can clearly define/write detailed technical design and specifications including functional/non-functional.

 Job Description

• Attends all key project design reviews / workshops,
• Configures key omnichannel functionalities (availability, allocation, orchestration,…),
• Prepares & executes tests,
• Train central & local super users,
• Supports solution’s onboarding & go-live,
• Collects global functional monitoring (reporting) & system analytics,
• Troubleshooting and level 2 support, working with analysts in the regions,
• Implements continuous process & system improvement initiatives,
• Leads the roll-out projects including other countries.