Resepsiyonist

Pilos Deluxe

GENEL NİTELİKLER VE İŞ TANIMI

• Minimum 2 years experience in a similar position
• Must be comfortable with working flexible hours/shifts
• Good knowledge of English both written and spoken
• Additional language is an advantage
• Good command of hotel PMS system (Elektra) and Microsoft Office
• Good team player, working well with other departments and co-workers
• Able to work under pressure and within tight deadlines of the hotel industry
• Provide quality service to the guests by responding to requests promptly, efficiently, and courteously during check-in, check-out, and throughout the guest's stay, ensuring that the guests depart the hotel with a positive impression of hotel service
• Ensure that the front desk work area is kept clean and in an orderly state at all times
• Ensure that the Front Office Manager is aware of any relevant feedback from guests and, or, other departments
• Must attend front office meetings and hotel training
• Keeps uniform neat and clean and ensures good personal grooming and hygiene in accordance with the standards of Pilos Deluxe