Customer Service Representative

Pratik Aday Servisi

We are looking for a ‘Customer Service Representative’ for our client who is motor vehicle parts (used) merchant wholesaler.

Qualifications;

• Bachelor degree in BA, Engineering departments or in any related field
• 1-3 years of customer service experience is required preferably in a customer service role in an industrial company
• Native Turkish speaker and minimum intermediate English level
• Ability to use MS office applications

Job description;

• Acts as sales support for the IA customers of Turkey & Middle East and Africa;
• Responsible for preparing quotations;
• Responsible for all operational sales activities within the entity such as price entry, account submission, orders comply, issuing the return invoices an etch;
• Generating telemarketing activities and initiating the first contact with new potential customers;
• Use of E-CRM tool for lead and opportunity generation;
• Providing data and reports to help the sales team;
• Servicing the needs of the existing customers;
• %100 on site at the office.