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Uluslararası Hasta İlişkileri Sorumlusu

Pure Care Travel

İlan yayından kaldırılmıştır!
İstanbul(Avr.), İstanbul(Asya)
İlan yayından kaldırılmıştır!

Job Type

Full-Time

Years of Experience

More than 1 years of experience

Department

Health / Medical

Health / Medical

Application Count

80 application

Job Type

Full-Time

Years of Experience

More than 1 years of experience

Application Count

80 application

Department

Health / Medical

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QUALIFICATIONS AND JOB DESCRIPTION

We are looking for an International Patient Service Responsible . Fluent English and Dutch and/or German  as additional language is a must.


Our Patient Service Responsibles are customer advocates and shape the medical experience by informing, explaining, organising, assisting patients during their stay in Istanbul with a smile and dedication. The candidate will be working in the hospital and accommodations for international patients. Responsibilities include:

JOB DESCRIPTION

   Responsible for the different processes of the patients regarding having surgery in Turkey

   Informing the patient about the surgery and consultation, and be present during patients pre- and post-op doctor's control

   Ensure a good communication between patient and physicians or other healthcare professionals

   Taking an active role in ensuring the general coordination of patients' accommodation, transfer and treatment processes

   Demonstrate a high degree of emotional management particularly in stressful situation

   Problem solving, taking initiatives when it comes to unexpected measures

   Co-design and implementation of sales and marketing strategies

   Being in contact with both Sales and Coordination Team and reinforcing the Sales Team

  Other tasks given by management

THE REQUIREMENTS

·       Problem solving, taking initiatives when it comes to unexpected measures.

·       Native or advanced level of English

·       Second European language i.e. German or Dutch is a must

·       Minimum 1 year sales and patient care experience in healthcare, preferably in Plastic Surgery

·       Living in Istanbul / European side is a pre

·       Willing to work around flexible hours including evenings and weekends

Preferred Candidate

Associate Degree(Graduate), Bachelor’s(Graduate)
English(Reading : Advanced, Writing : Advanced, Speaking : Advanced) German(Reading : Advanced, Writing : Advanced, Speaking : Advanced) Dutch(Reading : Advanced, Writing : Advanced, Speaking : Advanced)