Receptionist

Ramada Plaza by Wyndham İstanbul Sultanahmet

We are looking for a well-organized and creative candidate with excellent communication and interpersonal skills, who is able to display a “passion for perfection” and work in a dynamic environment. In addition, the candidate should possess;

Previous 2 years reception experience in an international 5-star hotel
Bachelor's degree in reputable universities
Previous Opera experience is an asset
Fluency in English & Turkish
Must possess a professional presentation
Strong interpersonal and problem solving abilities
Highly responsible & reliable
Ability to work well under pressure in a fast paced environment
Ability to work cohesively with fellow colleagues as part of a team
Ability to focus attention on guest needs, remaining calm and courteous at all times

The main responsibilities and tasks of this position are as listed below, but not limited to these;

To consistently offer professional, friendly and engaging service
To greet, check in and settle guest accounts while ensuring all service standards are followed
To assist guests regarding hotel facilities in an informative and helpful way ·
To respond to each Guest who approaches the Reception Desk
To drive rate through up-selling room brands
To follow department policies, procedures and service standards
To follow all safety policies
Other duties as assigned