Sales Force Effectiveness Specialist

Randstad Türkiye

Job Description

Maintain and develop sales reporting system (including maintaining and refining IMS data), ensuring accurate and timely sales reporting.

Draft more complex sales documentation, proposals, reports, and correspondence such as sales contracts and rebates.

Maintain and develop CRM system, ensure data quality, and continuous improvement of functionality and processes.

Provide analysis of sales and customer data and propose and generate tools and methods for improved sales efficiency and profitability. Close cooperation with local and regional sales Excellence, Marketing, and Sales Teams to fulfill these responsibilities.

Perform background research on the market, customer accounts, prospects, competitors, and industry trends to support the sales team’s activities and share/present relevant info with Commercial Director Sales Managers.

Answer more complex, difficult, or escalated internal and customer inquiries.

Maintain and calculate sales target realization and incentive bonus records.

Member of the S&OP team, ensuring accurate sales forecasting and product supply continuity.

An important contributor to the company's customers’ e-commerce development, gathering e-trade sales data, and providing e-commerce sales evolution to relevant stakeholders on a monthly basis.

Direct sales support on end customers and distributors on calls, quotation sending, distributor meetings, and payment follow-up.

A critical member of all sales development projects such as Segmentation, the company's Go-to-Market implementation, and Trade Campaigns.

Qualifications

University degree, preferably in Business Administration, Statistics or Economy,

1-3 years related experience,

Experience in complex Excel files; VBA, DAX and Power Query knowledge is a big plus,

Experience in PowerPoint to create simple, visually impactful presentations,

Fluent in Turkish and English,

Preferably SAP (or SAP B1) experience,

Preferably IMS Health IAM experience and IMS raw data management/reporting experience,

CRM management skills, (preferably Microsoft Dynamics 360)

Strong analytical abilities - Detail-oriented - Extreme accuracy,

Good communication and team-building skills.