Export Sales Specialist

RD İÇ VE DIŞ TİCARET SAN A.Ş.

We are looking for an “Export Sales Specialist” to be included in our growing team in İzmir.

JOB DESCRIPTION

· Preparations of price offers and following orders/demands of customers,

· Making shipment organization based on customer’s orders

• Resolving customer complaints by investigating problems, developing solutions, preparing reports, and making recommendations to management.
• Managing the sales process including Customer Quotations, Sales Forecasts, Logistics Planning and Payment Follow-ups,
• Analyzing and reporting customer opportunities in target markets, engaging potential customers, taking proactive role in sales growth,
• In coordination with the marketing department, creating target markets - growth, product - brand strategies and trade channels,
• Follow up export process with customs broker and internal departments (logistics, customer service, quality),
• Contacting domestic / foreign customs and agencies and making loading / unloading organizations

· Taking reservations, entering the system, issuing invoice, packing list and all necessary documentation for the shipment

· Transferring and tracking orders to Planning and Production, After-sales follow-up, promotion of new products to new and existing customers and marketing activities

• Collaborate with the operations team to ensure clients' needs are met and services are delivered on time and to the highest standard

· Reporting the questions, problems and requests of the customers to related departments and ensuring the customer satisfaction

· Research of markets, new customers and new opportunities,

· Order tracking of existing customers

· Weekly and monthly reporting

QUALIFICATIONS

· University degree preferably in International Trade, Engineering.

· Minimum 2 years export sales experience, Experience in Medical Sector is preferable.

· Good knowledge and experience with different payment terms, especially Letter of Credit (L/C)

· Excellent knowledge of the English- speaking and writing. Writing skills in Spanish is an asset.

· Graduated from bachelor's degree or M.Sc.

· Proficiency in MS Office applications

· Ability to manage multiple tasks and balance priorities,

· Well organized and good at time management skills

· No restriction of travelling

· Residence in İzmir