İspanyolca Tercüman

SAVA MEDICAL SAĞLIK TURİZMİ LİMİTED ŞİRKETİ

 Bachelor's degree preferably in Tourism, Health Sciences, Health Management, Language and Literature or Translation and Interpretation;
• Spanish / English proficiency speaking/writing level
• For foreigners, Turkish B1 (writing and speaking) is mandatory
• Having 1-year experience in a similar position or having a career goal in the Health sector,
• Able to use MS Office programs well and report/presentation,
• To provide the necessary coordination with the relevant units,
• Be able to act proactively in providing all kinds of logistic support to international patients and their relatives,
• Strong human relations and patient communication, giving importance to teamwork,
• Proactive in crisis and process management stages, solution-oriented,
• To coordinate hospital patient's relative situations


Job description:


• Ensuring that the communication of foreign patients with physicians and other healthcare professionals is managed in a correct and reliable process,
• Ensuring that foreign patients receive service in their language and are informed about all processes and their consent is obtained,
• Participating in physician visits and informing the patient,
• Taking an active role in guiding foreign patients, ensuring general coordination regarding transportation, examination and treatment processes,
• Carrying out correspondence about foreign patients who received the treatment, following the complete and accurate entry of patient records,
• Informing the relevant units about developments other than the treatment planned for foreign patients (such as different interventions, examinations or treatment applications),
• Patients who come to our country to receive service; guiding all kinds of work in the process of transportation to the hospital, treatment process, accommodation outside the health facility and returning to the country,
• Contacting the necessary persons or organizations to solve the problems related to the treatment processes of foreign patients and conducting studies to solve the problems.