After Sales Engineer

Schneider Electric

JOB DESCRIPTION

 ·     Reporting customer complaints, arranging solution, root cause analysis, taking corrective and preventive actions, ensuring completion and record,

·       Execute and coordinate the erection and commissioning activities on site in order to secure Customer Technical Requirements and SE Quality Policies,

·       Coordinate the E&C team of SE and assist customer personnel in the erection and commissioning activities in order to secure SE Quality Policies and on-time completion,

·       Going to customer sites to manage sitework,

·       Offering after sales support services (supervision, repair & spare part request of customers),

·       Providing transformer training to customers,

·       LV/MV system and scada knowledge is an asset,

QUALIFICATIONS

·       University degree in Electrical Engineering,

·       2 years industrial experience on mechanical product and transformer business is an asset,

·       Very good command of written & spoken English,

·       Advanced user of MS Office applications,

·       Effective communication skills,

·       Claim, risk and crisis management,

·       Strong problem solving and analytical skills,

·       Well organized, result oriented, pro-active & a good team player,

·       Good relationship and reporting skills,

·       No restriction for travelling,