İş Yerinde
İş Yerinde
Full-Time
Specialist
Technology
Technology
144 application
Full-Time
Specialist
144 application
Technology
SkyzTech is part of an international technology group (SOITRON) and we provide Visibility, Automation and Compliance Technologies, predominantly for the telecommunications industry.
We’re looking for ‘Software Support Engineer’, to join our friendly, multicultural and creative team at our Research and Engineering House in Kısıklı / İstanbul.
Candidates should have following qualifications:
1. Customer-centric attitude with the ability to make sound decisions based on customer needs and product knowledge,
2. Excellent verbal and written communication skills,
3. Experience with enterprise software applications with strong troubleshooting skills,
4. Experience with the following environments/technologies preferred: HTML, CSS, JS, XML, SOAP, REST, Web Service,
5. Know how on Linux and SQL,
6. No military obligation for male candidates or postponed for 2 years.
Job Description:
• Serve as the first point of contact (via phone, email, web-based support portal) for SkyzTech’s customer base regarding software product questions and issues,
• Interact with customers, partners, field teams, and software developers to provide technical advice and assistance,
• Research, troubleshoot, and resolve support issues. As needed, identify workarounds and communicate to customers,
• Identify, analyze, and document product defects relating to databases, application servers and new technologies for product management and engineering team,
• Giving feedback to DevOps team to set-up alerting functionality for the developed products,
• Collaborate with all team members, including business analysts, developers, operations and business to understand the business requirements, technical implementation and determine the best way to support the software solutions developed,
• Collaborate with team members on the definition of acceptance criteria
Yazılım Destek Uzmanı pozisyonu ile ilgili daha detaylı bilgi almak ya da diğer iş fırsatlarını incelemek için aşağıdaki sayfaları inceleyebilirsiniz.
Yazılım Destek Uzmanı Yazılım Destek Uzmanı Maaşları Yazılım Destek Uzmanı Nasıl Olunur? Yazılım Destek Uzmanı Nedir? Yazılım Destek Uzmanı İş İlanlarıÖzel Sağlık Sigortası, Yemek Kartı (Setcard, Ticket, Multinet, Sodexo vb.).
Yazılım Destek Uzmanı pozisyonu ile ilgili daha detaylı bilgi almak ya da diğer iş fırsatlarını incelemek için aşağıdaki sayfaları inceleyebilirsiniz.
Yazılım Destek Uzmanı Yazılım Destek Uzmanı Maaşları Yazılım Destek Uzmanı Nasıl Olunur? Yazılım Destek Uzmanı Nedir? Yazılım Destek Uzmanı İş İlanları