QUALIFICATIONS AND JOB DESCRIPTION
We are looking for a new team member,IT Responsible, in our multinational global company with the responsibilities below:
- Supporting IT users (such as PC, LAN, SAP, Company software and systems administration & troubleshooting) in using the IT Systems, on call for after-hours IS issues when required,
- Completing other relevant tasks as required by direction of the IT department management,
- Responsible for handling technical cases on ticket system and keep tracking these problems during the whole resolving process,
- Supporting all global and local technology projects,
- Managing the local servers and supporting the business’s specific applications
- Documenting processes and improving implemented documentation,
- Assets Management such as Purchasing, Shipping, Tracking, Maintenance
- Complying with processes, procedures, company policies,
- Completing other relevant tasks as required by direction of the IT department management,
- Protecting data against loss or damage,
- Securing IT systems against unauthorized use,
- Protecting the security and confidentiality of data,
- Minimizing system outages and improving availability,
- Sharing the knowledge of IT Systems through documentation and peer communication.
What we expect from our candidates;
- Bachelor’s Degree in related departments,
- Minimum 3 years of similar experience in multinational environment,
- Fluency in oral and written Turkish and English,
- Highly comfortable in interacting with others, of varying personalities, in person, on the phone and through using remote tools,
- Capable of providing extended hours when required to meet deadlines,
- Able to prioritize and work effectively while being adaptable and open to constant priority changes,
- Calm and collected disposition in complex high pressure business situations,
- Work effectively independently and in a team environment with a positive attitude,
- Being willing to work flexible hours,
- Focus on safety and continuous improvement,
- Ability to frequently travel to remote plant sites and a valid Driver’s license,
- Completed military service obligation for male candidates.