E-Commerce Business Analyst

SEPHORA KOZMETİK A.Ş

Sephora is the world’s most loved beauty community, offering a unique retail experience for passionate clients and innovative beauty brands, encouraging them to be fearless in their creativity and self-expression. Founded in France by DominiqueMandonnaud in 1970, Sephora’s revolutionary concept offers clients a hands-on relationship with an ever-changing array of carefully curated brand partners, featuring trusted classics, indie darlings, emerging favorites and the critically acclaimed Sephora Collection. Our products and services give our clients confidence in everything they do, helping them unlock their beauty potential with support from the most professional and imaginative team of product consultants in the beauty industry. 

Owned by LVMH Moët Hennessy Louis Vuitton, the world's leading luxury goods group, Sephora’s excellence, innovation, and entrepreneurial spirit have made it a beauty trailblazer in 35 countries and online, providing a diverse range of clients with the perfect environment in which to experiment and learn. 

Operating in about 2500 stores in 34 countries worldwide, Sephora has been active in Turkey since 2007, with 43 stores and online in 11 different cities. 

As Sephora Turkey, we are looking for a “E-Commerce Business Analyst” with the following skills and qualifications;

QUALIFICATIONS

• Bachelor's degree in engineering from a reputable university
• Min. 5 years of experience in preferably retailsalesmanagementsystems
• Fluency in both written and spoken English, French is a plus
• Excellent knowledge of MS Office Applications, Clickview, Tableau
• Strong multi-tasking and analytical skills
• Excellent communication and interpersonal skills
• Eager to learn, open for improvement, ability to work collaboratively with the other departments

• Preparing sales report according to online sales data
• Analyzing sales data, omnichannel CRM in product and customer base
• Forecasting in line with sales target
• Tracking, reporting and analyzing of e-commerce metrics and conversion rate along with traffic data
• Developing campaign bydeterminingthe customer habits and segmentation
• Following up product return rate, campaign period, MDL rates and stock analysis
• Controlling of data flow and integration
• Analyzing and tracing regular reports from Google Analytics, SAP and similar ERP and related sources
• Developing new strategies and point the way team members