Guest Relations Officer

Shangri-La Bosphorus, Istanbul

Shangri-La Hotels are five-star luxury hotels located in premier city addresses across Asia Pacific, North America, the Middle East, and Europe.

"To treat a stranger as one of our own" characterizes the hospitality one can expect from Shangri-La. Discerning travellers will enjoy world-class service amidst tranquil surroundings, coupled with inspirational architecture and design. The finest dining experiences at every hotel and resort ensure that every palate is pampered.

But what makes each stay truly memorable is something even more exquisite and rare - Shangri-La’s special kind of hospitality. Hospitality from the heart.

Shangri-La Bosphorus, Istanbul, presenting 186 refined guest rooms and suites, provides a luxurious personal sanctuary to unwind amid enticing views of the city and the Bosphorus Strait.

Our guests are greeted, as always, by warm and attentive service. The feeling of enchanting hospitality continues when our colleagues open the door to our guests The hotel, ideally located in the financial and entertainment district of Besiktas, yields breathtaking views of the Bosphorus Strait. As you step onto your private terrace, you are dazzled by the Strait's deep blue waters, a living line between two continents.

We are looking for a Guest Relations Officer - Arabic Speaking.

As Guest Relations Officer, we rely on you to

• Takes responsibility for all Shangri-La Circle members and VIP guests,
• Ensures that all guests enjoys the best possible hotel experience,
• Provides help and assistance to all guests.

İŞ TANIMI

• Takes pride in being a hotelier,
• Loves to interact with guests and customers,
• Communicates and writes with fluency in English as well as the local language,
• Enjoys crafting creative and best-fit solutions,
• Preferably possesses luxury experience in an international hotel,
• Has strong interpersonal skills.