İş Yerinde
İş Yerinde
Full-Time
Medium Level Manager
Front Desk
Front Desk
332 application
Full-Time
Medium Level Manager
332 application
Front Desk
Sheraton Grand Istanbul Atasehir is currently seeking for a guest focused Front Office Leader who pride himself on his ability to deliver extraordinary levels of customer service and provide creative solutions to our guests during operational hours.
JOB DESCRIPTION
• Supervise and participate in the prompt and courteous check-in, check-out and servicing of guests.
• Be aware of guest satisfaction scores and brand standards and work toward increasing departmental and overall guest satisfaction
• Maintain a professional working relationship and promote open lines of communication with managers, associates and other departments
• Resolve customer complaints and anticipate potential problems by reviewing and monitoring operational issues, business flow and associate performance
• Train, coach and manage all staff working in the front office department.
• Be responsible for all payment flows of the front desk.
• Check that discounts, billing instructions, and credit policies are followed, and takes action when needed
• Maintain an up to date knowledge of hotel information and local services, including operating hours, promotions, events, attractions and any allied information
QUALIFICATIONS
• Graduated from a reputable university (Associate or Bachelor’s degree preferred.)
• 5-star international hotel chain experience in Front Office (Marriott branded hotel experience is preferable)
• Experienced in Opera system
• Fluency in both written and spoken English
• Ability to interact with guests with a positive attitude
• Ability to handle multiple tasks on timely manner
• Passionate about the job and open minded
Ön Büro Şefi pozisyonu ile ilgili daha detaylı bilgi almak ya da diğer iş fırsatlarını incelemek için aşağıdaki sayfaları inceleyebilirsiniz.
Ön Büro Şefi Ön Büro Şefi Maaşları Ön Büro Şefi Nasıl Olunur? Ön Büro Şefi Nedir? Ön Büro Şefi İş İlanlarıÖn Büro Şefi pozisyonu ile ilgili daha detaylı bilgi almak ya da diğer iş fırsatlarını incelemek için aşağıdaki sayfaları inceleyebilirsiniz.
Ön Büro Şefi Ön Büro Şefi Maaşları Ön Büro Şefi Nasıl Olunur? Ön Büro Şefi Nedir? Ön Büro Şefi İş İlanları