Director of Sales

Sheraton Grand Samsun Hotel

• Native Turkish, very fluent English are required. Third language would be an asset
• Successful in time management
• Excellent organisational/administrative skills with office management experience
• Strong Team Management and Coaching skills
• Ability to prioritise tasks & to manage workload using own initiative
• Ability to multi-task & work under pressure with limited resources
• Ability to appreciate “the big picture”, whilst having a talent for detail & an inherent thoroughness in task approach, follow-up & completion
• Strong writing skills with excellent spelling & grammar
• Excellent computer skills - sound knowledge of word processing, spreadsheet, database, email, internet & intranet systems
• Ability to manage department budget.
• Previous experience in 5* International hotel, travel & tourism, service sector preferred
• Ability to inspire confidence & gain credibility with senior management
• Ability to maintain complete confidentiality at all times
• High degree of personal loyalty & integrity
• Team player – with a sense of humour even in the face of adversity!
• Presentable
• Visionary and creative
• Graduation from a reputable University in the fields Tourism Management and/or Administrative Sciences

İŞ TANIMI

• Provides direction and support to the Events Manager and Reservations Manager, ensuring that all revenue and profitability targets are achieved, in line with the European core standards.
• Conducts six monthly performance appraisals for all direct reports, ensuring that pre-agreed objectives are achieved.  Where required, identify appropriate development actions.
• Working with the GM, set annual revenue targets all direct sales people, ensuring that they are clear on their revenue target and have a planned strategy to achieve their goals.
• Proactively manages a pre-determined number of key accounts/key prospects and other active accounts to ensure maximum yield in line with budgetary objectives.  Maintain valid call objectives and relevant action plans for each key account/key prospect and ensure all follow up is executed in a timely manner.
• To take responsibility for understanding the Sales plan of the Hotel and the required budgetary guidelines of the Hotels, to enable empowered decisions in all rate negotiations.
• To take responsibility for the compilation and execution of quarterly sales action plans.  
• To arrange and manage familiarisation trips and educationals in line with business needs.
• To based on market segmentation and budget and to develop ongoing relationships with customers
• To establish account qualifications criteria and use market research to identify priority markets and accounts; assign sales to assure coverage of all major markets
• Monitor sales production and adjust sales activities, account coverage and sales priorities as necessary to achieve planned goals