İş Yerinde
İş Yerinde
Full-Time
Staff
Front Desk
Front Desk
139 application
Full-Time
Staff
139 application
Front Desk
QUALIFICATIONS
University degree
Strong written and verbal communication skills in English
Excellent communication and organizational skills
Strong interpersonal and problem solving abilities
Highly responsible & reliable
Ability to work well under pressure in a fast paced environment
Ability to focus attention on guest needs, remain calm and courteous at all times
Professional & neat appearance, presentable personality.
JOB DESCRIPTION
Specifically, you will be responsible for performing the following tasks to the highest standards:
Understand and are capable of doing all Switchboard office duties
Answer and connect all the external and internal calls.
Calm, efficient, and organized with great attention to detail,
Excellent personal presentation and communication skills,
A passion for delivering exceptional levels of Guest service,
Ability to multi-task while maintaining a positive attitude when working with a VIP Guest,
Professional manner with an emphasis on hospitality and guest service ,
Proven ability to listen and respond to demanding Guest needs,
Conflict resolution experience,
Takes messages and control all messages if they have been received by the guests
Achieve positive outcomes from Guest queries in a timely and efficient manner
Accept and deliver all messages correctly and promptly for both Guests and management
Ensure all wake up calls take place at the correct time
Handle emergency calls immediately and relay comprehensive and accurate information, as required
Demonstrate a high level of customer service at all times
Comply with hotel security, fire regulations and all health and safety legislation
Attend appropriate training courses, when required
Demonstrate a knowledge of all hotel services, local attractions and landmarks in the hotel vicinity
Follow company brand standards
Inform the Manager On Duty about all the important and emergency events.
Assist other departments, as necessary
Misafir Hizmetleri Memuru pozisyonu ile ilgili daha detaylı bilgi almak ya da diğer iş fırsatlarını incelemek için aşağıdaki sayfaları inceleyebilirsiniz.
Misafir Hizmetleri Memuru İş İlanlarıMisafir Hizmetleri Memuru pozisyonu ile ilgili daha detaylı bilgi almak ya da diğer iş fırsatlarını incelemek için aşağıdaki sayfaları inceleyebilirsiniz.
Misafir Hizmetleri Memuru İş İlanları