Implementation Engineer

SIEMENS SANAYİ VE TİCARET A.Ş

What do I need to qualify for this job?
* Bachelor’s degree in computer science, or a comparable education with corresponding professional experience in the hospital IT environment
* Experience in the field of clinical-radiological workflows as well as a strong knowledge of IT in the radiology environment (e.g., RIS, HL7, DICOM, FIHR)
* Knowledge and experience in SQL and Database administration
* Knowledge of the Windows Server Operating System, Linux, TCP / IP, Virtualization and cloud solutions
* Demonstrate good English fluency in spoken and written
* A willingness to travel of approx. more than 50%
* Intercultural experiences are an advantage
* A high level of analytical thinking to identify root causes, adapt to customer requests and develop solution concepts.   
* Strong customer focus, communication skills, initiative, organizational skills, quality orientation, solution orientation, assertiveness, flexibility and resilience

İŞ TANIMI

Join our team now at Siemens Healthineers as Implementation Engineer in Digital Services in Istanbul, Turkey.

What are my responsibilities?
* Installation and start-up of Digital Health Services (DS) Solutions/DI Syngo (SY)  products to customers. 
* Contribute to the SRS infrastructure installation and if it is needed performing Remote Support via SRS
* Regularly Monitoring critical products via SRS
* If remote support not possible , performing the technical service on site operations
* Responsible to increase technical, clinical and application skills 
* Understand the prospect customer’s needs and problems (infrastructure,medical, technical) and arrange necessary actions to create the appropriate solutions
* Development of the processes and to share their suggestions with the management to increase the quality and customer satisfaction
* In scope of DS Solutions /DI Syngo (SY)  , work closely with customers/vendors/ to: 
* Ensure timely response to issues/demands/problems
* Use problem-solving and research skills to troubleshoot and resolve issues
* Recognize when help is needed and seek assistance
* Work closely with Project Management and Customer Service team to ensure proper communication/coordination with customers and vendors
* Provide sales support through visiting customers and partners with sales team as required

What else do I need to know?
* Driving license is required
* No restriction to travel

As Siemens we believe physical barriers are not related to potential. Only the potential matters to us. Therefore, we look forward to receive applications of candidates with physical barriers and chronic illnesses. We support healthy relationships between candidates with barriers and their colleagues because we believe we can create differences together.

Siemens is dedicated to quality, equality, and valuating diversity and we welcome applications that reflect the diversity of the communities within which we work.
We are looking forward to receiving your online application. Please ensure you complete all areas of the application form to the best of you ability as we will use the data to review your suitability to the role.
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