Restaurant Hostess

Six Senses İstanbul

Located in the prestigious Sariyer district of Istanbul, this historic mansion offers remarkable views over the Bosphorus Strait and incorporates architectural features from the site’s former Ottoman-era buildings. This "Pearl of Bosphorus" shines through its commitment to community, sustainability, wellness and design, infused with touches of fun and quirkiness.

Scope

Answer outlet telephone courteously and efficiently as specified in departments standards.

Escort guest to the table and assist in seating and present the menu

Attend regular meetings and briefings to keep informed of policies and procedures, special events, further improvement plans and guest comments.

Be familiar with food menus and wine menu offered in outlets.

Ensure the prompt and efficient service required by the resorts standards.

Ensure all mis-en-place for restaurant service is correctly prepared prior to opening hour of service.

Inspect condition and cleanliness of menus and wine list, ensure designated amounts are available, and update menus or wine lists as changes occur.

Ensure working area is of exemplary clean nature.

Perform other duties as assigned by the manager.

Follow opening and closing duties checklist.

Be present throughout service.

Have a thorough knowledge of all facilities and services offered by the resort.

Maintain an accurate knowledge of all food and beverage activities.

Always strive to perform any additional and responsibilities given.

Have knowledge of guest’s likes and dislikes throughout their stay.

Be polite and professional in any situation where the image or reputation of the hotel is represented.

Qualifications

Minimum Tourism High School degree.

One year or more of experience in a similar role in a luxury hotel chain.

Proficient in written and spoken English.

Knowledge of  MS Office.

Knowledge of restaurant and bar procedures, set up and service.

Excellent customer service skills.

Excellent communicator with the ability to multitask.

Ability to work on sliding shift.

Energetic with positive attitude.