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Diğer Bilgiler

QUALIFICATIONS AND JOB DESCRIPTION

Six Senses Kaplankaya presents a mosaic of architecture, history and art, and is within easy reach many famed archaeological sites. There are 141 guestrooms including six suites (75 in the main building and 66 Ridge Villas), all boasting stunning views to the Aegean Sea. Aegean & Mediterranean-inspired fresh, sustainable cuisine interwoven with Turkish elements and flavors is the overarching theme of three dining venues, introducing ‘Eat with Six Senses’ concept by sourcing local and fresh products. The expansive 10,000 square meter Spa, Fitness and Health & Healing Center offers guests and residents a truly integrative approach to optimal wellness. Six Senses Kaplankaya is an idyllic destination for celebrations. It also has facilities to accommodate team-building programs. With many excellent guest experiences on offer, the resort can customize activities to suit active guests and guests who prefer to simply sit back and relax.

Scope

  • Trains all new host and provide regular training to housekeepers to improve job performance and meet hotel service standards.
  • Maintains regular and effective communication with other departments to ensure the smooth operation of housekeeping functions.
  • Confirms daily arrivals in occupancy report to determine allocation of tasks for housekeepers.
  • Supervises a high standard of hygiene and sanitation throughout all service areas.
  • Is responsible for the immaculate appearance of all areas of his/her responsibility and cares in particular for all details.
  • Assists with performance appraisals of all housekeepers and prepares guidelines and time frames for improvement.
  • Participates in all staff and training meetings when directed by Director of Housekeeping.
  • Introduces all new host to housekeeping facilities and services and explains all policies, tasks, procedures and standards to ensure the highest standard of service.
  • Administers host schedules to ensure sufficient host to cover workload and to minimize overtimes payment.
  • Demonstrates to all housekeepers how to perform each task in job description according to hotel service standard.
  • Supervises the work of housekeepers and assists when necessary.
  • Inspects each room completed by Room Attendant to ensure high standard of order, cleanliness and aesthetic value.
  • Removes furniture, curtains and other fixtures, which require repair, replacement, spotting, waxing or cleaning.
  • Inspects corridors and service areas as assigned to ensure high standard of order and cleanliness.
  • Controls inventory of all stock items including linen and cleaning agents to safeguard against loss.
  • Monitors all activities on assigned areas and reports irregularities to Security.
  • Maintains stock level requirements of materials, equipment and general supplies and ensures requisitions are made as required.
  • Issues and controls availability of room keys.
  • Ensures all equipment and machinery is cleaned and maintained in good condition and stored correctly.
  • Be polite and professional in any situation where the image or reputation of the hotel is represented.
  • Respond to guest requests and immediately handles problems and complaints regarding the care of guestrooms.

Qualifications

  • Minimum High School degree.
  • Three or more years progressive housekeeping experience in a luxury lifestyle brand.
  • Any equivalent combination of experience and training that provides the required knowledge, skills, and abilities is acceptable.
  • Good command over spoken English is preferred.
  • Good knowledge of MS Office and Opera PMS.
  • Critical problem analysis/resolution skills.
  • Ability to train and supervise host and communicate well with management and guests.
  • Excellent interpersonal skills.
  • Able to work in sliding shifts

PREFERRED CANDIDATE

POSITION INFORMATION

Firma Sektörü:

Konaklama ve Otelcilik

Çalışma Şekli:

Haftaiçi 09.00 - 17.30

Haftasonu (Cumartesi) 09.00 - 17.30

Sosyal / Yan Haklar:

Servis
Lojman
Yemekhane

Çalışan Profili:

Beyaz Yaka: 200-249
Mavi Yaka: