Restaurant Captain

Six Senses Kaplankaya

Six Senses Kaplankaya presents a mosaic of architecture, history and art, and is within easy reach many famed archaeological sites. There are 141 guestrooms including six suites (75 in the main building and 66 Ridge Villas), all boasting stunning views to the Aegean Sea. Aegean & Mediterranean-inspired fresh, sustainable cuisine interwoven with Turkish elements and flavors is the overarching theme of three dining venues, introducing ‘Eat with Six Senses’ concept by sourcing local and fresh products. The expansive 10,000 square meter Spa, Fitness and Health & Healing Center offers guests and residents a truly integrative approach to optimal wellness. Six Senses Kaplankaya is an idyllic destination for celebrations. It also has facilities to accommodate team-building programs. With many excellent guest experiences on offer, the resort can customize activities to suit active guests and guests who prefer to simply sit back and relax.

Scope

• Make every effort to ensure the comfort and enjoyment of guest’s requests throughout service.
• Ensure that you are aware and informed of all products the resort use for restaurant service.
• Have knowledge of guests’ likes and dislikes throughout their stay.
• Ensures to be a professional middle colleagues between management and colleagues  keeping in mind goals, rules and regulation and objectives.
• Assist in the control of their outlet operational budget, ensuring that all costs are strictly controlled maximizing profitability.
• Ensure that all guests are greeted courteously and attentively in the working area.
• Attend regular meeting and briefing to keep informed of policies and procedures, special events, further improvement plans and guest comments.
• Be familiar with food menus and wine menu offered in outlets.
• Ensure the prompt and efficient service required by the resorts standards.
• Supervise the waiters team.
• Take order from any food & beverage outlet menus.
• Ensure all mis-en-place for restaurant service is correctly prepared prior to opening hour of service.
• Have a good knowledge of all outlet menu and F&B day to day activities.
• Recommend and promote items as directed by the Restaurant Manager.
• Maintain at all times the highest standard of social skills.
• Provides Management with creative ideas.
• Report maintenances faults.

Qualifications

•  Bachelor’s Degree in Hospitality Management
• Minimum 2 years of experience in a similar position in a luxury hotel setting.
• Excellent command on both English and Turkish.
• Additional languages are beneficial.
• Good knowledge of LQA Standards.
• Able to converse and resolve guest complaints/issues in a calm and professional manner.
• Can identify priorities and effectively execute tasks/projects accordingly and in a timely manner.
• Excellent sense of product and service quality, a passion for excellence and an understanding of the sophisticated needs of the luxury customer.
• Ability to train and supervise staff and communicate well with management and guests.
• Excellent organizational skills.
• Energetic with a positive attitude.