Club Receptionist

Soho House Istanbul

Soho House is a collection of private members' clubs and restaurants spread throughout Europe, the UK and America. Each house and restaurant maintains its own personality and atmosphere but the ethos has remained the same; serving fantastic cocktails and simple but delicious food in a comfortable and relaxed environment. 
 
We are looking for Club Receptionist with the qualifications below:

• A complete understanding and ability to provide the service delivery expected Soho House members and by guests
• Ability to work well under the pressure of coordinating many requests at any given time
• Being approachable and reliable
• Ability to be flexible as the job changes
• Ability to work flexible hours, including weekends, holidays if necessary
• Spoken and written fluency in English and in Turkish

İŞ TANIMI

• Responsibility for the care of club private members throughout their visit
• To use own initiative and to personally take any action appropriate to deliver a first class service
• Responsibility for private member’s check-in control, concierge duties and check-out
• To meet, greet and bid farewell to all private members – with a smile and making eye contact
• To escort private member guests to related place whenever possible
• Fully understand and operate the telephone systems
• Fully understand and operate the club private membership system
• Accountable for the Club Reception cash handling issues
• To have a basic knowledge of the surrounding area in order to assist guests with their queries