Switchboard Operator

Soho House Istanbul

Soho House is a collection of private members' clubs and restaurants spread throughout Europe, the UK and America. Each house and restaurant maintains its own personality and atmosphere but the ethos has remained the same; serving fantastic cocktails and simple but delicious food in a comfortable and relaxed environment. 

We are looking for "Switchboard Operator" with the qualifications below:

• Strong English communication skills both verbal and written
• Must possess a professional presentation
• Strong interpersonal and problem solving abilities
• Service focused personality and passion for hospitality
• Ability to work cohesively with fellow colleagues as part of a team
• Ability to focus attention on guest needs, remaining calm and courteous at all times

Responsibilities: 

• Process all external and internal calls either by redirecting or assisting the caller
• Take ownership of the caller’s request and ensure follow up according to the Soho House standards
• Serve as a liaison for Guests requiring information relating to all aspects of the Soho House
• Keep up to date on Soho House and local information, ensuring knowledge of all departments
• Process Room Service orders, confirming accuracy