Service Engineer /Technician (Robotics)

Staubli San. Makina ve Aksesuarları Ltd. Şti.

An International Group

Stäubli is a mechatronics solution provider with three dedicated divisions: Textile machinery, Connectors and Robotics. With a workforce of over 5500. Originally founded in 1892 as a small workshop in Horgen / Zurich, Stäubli today is an international Group with its head office in Pfäffikon, Switzerland.
Within our increasing business scope in Turkey, we are seeking for qualified young engineers for “Service Engineer/Technician” position at our Robotics Division located at headquarters in İstanbul. The ideal candidate should have the following qualifications:

• University/Technical High School degree in Electronics/Electrical, Mechanical, Control or Mechatronics or equivalent 
• 2-3 years experience preferably in field service, or equivalent co-education is an asset. Robotics experience is a definite plus!
• Well organized with good written and verbal communications skills.
• Experience with automation and robotics tools (PLC,I/O, offline programming, simulation software,industrial comm.protocols,motion control systems)
• Must possess excellent customer relation's skills.
• Result oriented and long term determination
• Team player, high motivation
• Self discipline, close follow up
• Very good command of English and second language(German,French etc.) would be a plus.
• Must have a valid driver’s license.
• Aged below 30 and based in İstanbul.
• Military service must be completed for male candidates.  

JOB DESCRIPTION

• Perform preventive maintenance on customer site
• On-site interventions for urgent customer requests (Diagnosis, trouble-shooting&repair procedures)
• Completing required service reports
• Build and maintain strong relations with the customers and the integrators
• Evaluate customer needs and provide in-depth phone support through hotline
• Improving customer knowledge for best product performance
• Preparation of demo cells for feasibility, workshops and trade shows
• Conducting customer trainings
• Increase and enhancement of brand awareness via best level of customer service
• Improvement of in-depth knowledge day to day within the local and global support team