İş Yerinde
İş Yerinde
Dönemsel / Proje Bazlı
Tecrübeli / Tecrübesiz
Turizm
Turizm
173 başvuru
Dönemsel / Proje Bazlı
Tecrübeli / Tecrübesiz
173 başvuru
Turizm
Sunset Hospitality Group has become a leading hospitality management group with a global presence across 10 countries with over 23 brands. METT Social Living is a refined, elegant and laid-back collection of lifestyle hotels & resorts dotted around unique locations. With a discreet service style without frills or fuss along with social dining and lifestyle entertainment at the heart of the experience, the brand is conceived for the traveller of today looking for an ideal place to celebrate life.
Now, we are hiring Reservation Agent to join us in Bodrum.
JOB PURPOSE
Offering excellent customer service, options, and other solutions to meet Guest needs
Managing daily reservation operations and to perform a variety of administrative and clerical tasks.
PRINCIPAL ACCOUNTABILITIES
Process all reservation requests, changes, and cancellations received by phone, fax, or mail
Identify guest reservation needs and determine appropriate room type.
Explain guarantee, special rate, and cancellation policies to callers.
Accommodate and document special requests.
Answer questions about property facilities/services and room accommodations.
Follow sales techniques to maximize revenue.
Input and access data in reservation system
Indicate special room reservation types (example, complimentary rooms, employee discounts, travel agent inspection rates, and wholesale reservations) by inputting the correct code and rate into the reservation system.
Establish an efficient method in coordination to all related departments, with particular emphasis on LPO, Meal Plan, Billing Instructions, Mode of Payment, etc.
Follow proper escalation procedures when addressing guest concerns.
Comply with quality assurance expectations and standards
Performs other duties pertinent to this job as assigned.
Rezervasyon Elemanı pozisyonu ile ilgili daha detaylı bilgi almak ya da diğer iş fırsatlarını incelemek için aşağıdaki sayfaları inceleyebilirsiniz.
Rezervasyon Elemanı Rezervasyon Elemanı Maaşları Rezervasyon Elemanı Nasıl Olunur? Rezervasyon Elemanı Nedir? Rezervasyon Elemanı İş İlanlarıRezervasyon Elemanı pozisyonu ile ilgili daha detaylı bilgi almak ya da diğer iş fırsatlarını incelemek için aşağıdaki sayfaları inceleyebilirsiniz.
Rezervasyon Elemanı Rezervasyon Elemanı Maaşları Rezervasyon Elemanı Nasıl Olunur? Rezervasyon Elemanı Nedir? Rezervasyon Elemanı İş İlanları