Compensation and Benefits Specialist

TELUS International

Our people are at the heart of our culture!

Join a company that appreciates your energy, drive and enthusiasm just as much as your skills!

 Career first, company second!

The majority of our directors and managers started their careers as agents or junior positions. And yes, we offer competitive salaries and benefits. But even better – it’s our caring culture that defines who we are and why you’ll want to become part of our family.

 Be part of something great!

How would you like to take a long journey with us in the Compensation and Benefits department for TELUS International, a global Customer Service Management Company? 

Now we are looking for a Compensation and Benefits Specialist who has the following criteria and will add strength to our team.

Responsibilities:

• Build and maintain market-competitive salary structures for a diverse group of jobs, reflecting the company’s strategy for attracting and retaining key talent

• Ensure compliance with local labor codes and regulations, as well as company philosophy

• Conduct the annual Market Analysis and Salary Planning process for the countries you support, reconciling market position and projected market movement with affordability and internal equity constraints

• Administer attractive benefit programs for team members that aid in the retention of key talent

• Provide cost estimates to Solutions and Pricing teams for new roles

• Execute key compensation programs such as Annual Merit Increase and Performance Bonus

• Participate in the automation of compensation processes in Workday 

• Provide compensation recommendations for team members during recruitment and promotion

• Execute and ensure compliance with policies related to compensation and benefits for the countries you support

• Provide guidance to leaders for addressing issues related to internal equity, reorganization, or other restructuring 
  

Position Requirements:

• Fluency in English

• Minimum 2 years of Compensation & Benefits, HR, Payroll or Finance experience

• Strong relevant experience, or combination of education and work experience

• Experience in analyzing data

• Highly competent in MS Excel, PowerPoint & other analytical tools

• You possess a natural curiosity, analytical mind, and excellent organizational skills with the ability to prioritize workload and multi-task

• You have a proven track record in stakeholder management & are customer focused

• Innovative and assertive team player with skills to influence and communicate at all levels

• Highly organized and proactive, with excellent attention to detail and drive to resolve issues

Preferred Experience, Skills & Competencies:

• Highly PC literate with knowledge of HRIS (Workday an advantage), reporting tools and spreadsheet applications. 

About us: TELUS International Turkey is a leading customer experience and digital solutions provider with over 1,600 team members in Izmir and Istanbul. We design, build and deliver next-generation digital solutions to enhance the customer experience (CX) for global and disruptive brands. We have almost 62,000 team members across 25+ countries, providing customer service at its best in more than 50 languages for international and well-known partners. The company’s services support the full lifecycle of its clients’ digital transformation journeys, enabling them to more quickly embrace next-generation digital technologies to deliver better business outcomes. Fueling all stages of company growth, TELUS International partners with brands across high growth industry verticals, including tech and games, communications and media, eCommerce and fintech, healthcare, and travel and hospitality.