Content Moderator (Arabic)

TELUS International

QUALIFICATIONS AND JOB DESCRIPTION

Our people are at the heart of our culture!

Join a company that appreciates your energy, drive and enthusiasm just as much as your skills!

Career first, company second!

The majority of our directors and managers started their careers as agents or junior positions. And yes, we offer competitive salaries and benefits. But even better – it’s our caring culture that defines who we are and why you’ll want to become part of our family.

Be part of something great!

For our location in Izmir we are currently looking for a Content Moderator.

Overview of tasks:

• Screen and review reported Turkish social media content according to guidelines

• Research, prevent and solve challenges related to accounts

*Contents involved can contain graphic images or offensive content

What we expect:

•Fluent written and spoken communication skills in Arabic is essential

• Affinity with online media and social networks

• Strengths in efficiency, accuracy and empathy

• Awareness for current cultural, political and social events

•Goal-oriented and meticulous work approach

• Flexibility and willingness to work in shifts in a 24/7 shift system

What we offer:

• Intriguing and diverse back office functions

•Working independently and responsibly as part of a dynamic and multicultural team, with flat hierarchies and a first-name workplace culture

• Advanced job opportunities in our internationally active company

About us: TELUS International Turkey is a leading customer experience and digital solutions provider with over 1,600 team members in Izmir and Istanbul. We design, build and deliver next-generation digital solutions to enhance the customer experience (CX) for global and disruptive brands. We have almost 70,000 team members across 25+ countries, providing customer service at its best in more than 50 languages for international and well-known partners. The company’s services support the full lifecycle of its clients’ digital transformation journeys, enabling them to more quickly embrace next-generation digital technologies to deliver better business outcomes. Fueling all stages of company growth, TELUS International partners with brands across high growth industry verticals, including tech and games, communications and media, eCommerce and fintech, healthcare, and travel and hospitality.